About contacting administrators

[Nikolaj]

Hello friends! I write a note once so that there are no misunderstandings, insults, or disappointments later.
If you have questions, problems, suggestions, you can contact us as follows:
The main and reliable way is to send us a personal message on the site, which we will read 100%.
Write a message Eugen
Or write a message Nikolaj
you can write in the bot using the following command and we will also see it:
/report the text of your message. Please describe your question or problem in detail, this will speed up its resolution.
You can also find us in the bot chat, but this is the least reliable option because the message history is not stored on the server. This is a live chat; if we restart the bot, the message history is lost and we won't see it.
We are not obliged to sit in the chat and constantly monitor it, waiting for your messages. Use more reliable ways to contact us. If you are lazy, that's your problem. We always respond to messages when we see them and help our users.
if you decide to contact us in a bot, make sure one of us is online, write a command in the chat
/who
and press enter. If our names are not in the list of users, then we are offline. Attention, this command is not available to test accounts.
For example, you found one of us and you want to write us a personal message, you write the following command in the chat:
/p Nikolaj text of your message
or /p Eugen the text of your message.
If you are on a test channel, you can use the following command:
/helpme
and available administrators will be moved to the test channel automatically. Please do not abuse this feature.